Order tracking, delivery management, customer SMS, and quality preparation — four tools that solve real problems for Australian pharmacies. No complex setup. Just what you actually need.
Founding Pharmacy offer: available to the first 20 Australian pharmacies to activate an XTender subscription. 3 months free from activation, then $29/month per store (AUD), price-locked for 12 months from your first paid month. Includes 200 complimentary SMS credits; additional SMS at the current per-message rate (currently 5¢). One founding place per pharmacy (ABN). No setup fees. Cancel anytime — the lock protects your price, not your exit. Once all 20 places are taken, the standard 30-day free trial applies.
XTender Health Solutions Pty Ltd · ABN 74 694 974 984 · Australian owned · Data hosted in Sydney, Australia · Terms · Privacy
"I've been a Pharmacist for over 15 years across three different continents. I built XTender because I was tired of juggling spreadsheets, chasing drivers, and spending hours on admin that could be automated. This isn't software built by developers who've never stood behind a dispensary counter — it's built by someone who stands behind one every day."
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Amr — Founder & Pharmacist15+ years · 3 continents · Australia
Get the XTender Driver App
Manage deliveries on the go. Available on iOS & Android.
Common Questions
Before you ask
How long does setup actually take?
Minutes, not days. Create your store, add your team, and you're taking orders. No installation, no IT visit, no training day.
Does XTender touch my dispense system?
No. XTender runs alongside whatever you dispense with — it manages orders, deliveries, customer messaging and quality preparation. Nothing to integrate, nothing to break.
What happens after my 200 included SMS?
Extra messages are currently 5¢ each, billed as you go. No bundles to pre-buy, no surprise tiers.
Am I locked into a contract?
No. XTender is month-to-month and you can cancel anytime. The founding-offer 12-month price lock is a guarantee on our side, not a commitment on yours.
Where is my data stored?
On Australian servers in Sydney, encrypted in transit and at rest.
What actually happens in a demo?
Fifteen minutes on a live screen-share — we walk through orders, deliveries and SMS on real pharmacy workflows, and you ask whatever you like. You pick the time, we send a calendar invite, and there's no obligation on the other side.
How is patient information protected?
Sensitive fields like Medicare numbers get their own layer of encryption on top of everything being encrypted in transit and at rest. Access is role-based, so staff only see what their job needs — and nothing leaves Australia.
What if I leave — do I lose my data?
It's your data. Ask for a full export at any time — including on the way out — and we'll delete what we hold when you ask us to.
How many staff and drivers can I add?
As many as you like. Every plan includes unlimited users and drivers — there are no per-seat fees, ever.
What do my drivers need?
Just their phone. The free XTender Driver app is on the App Store and Google Play — routes, proof of delivery, and live tracking links your customers can follow.
What does it cost, all in?
$29/month per store (AUD). That includes 200 SMS a month, unlimited users and drivers, and every core tool — orders, deliveries, customer SMS. No setup fees, no add-on surprises.
Can I try it before paying?
Yes — book a 15-minute demo, then take a 30-day free trial. No card needed to start, and the trial is the full product, not a cut-down version.
I run more than one store — does that work?
Each store gets its own XTender with its own data, team and settings, priced per store. Your staff never see another store's patients.
What do my customers see?
SMS from your pharmacy's name, with a live delivery-tracking link that opens in any browser — nothing for them to install, and every message respects opt-outs.
Who do I talk to when I need help?
A practising Australian pharmacist — XTender is built and supported by one. Email support and you get someone who knows both the software and the dispensary bench.
Can it help with accreditation evidence?
The Quality Hub (Professional and Enterprise plans) keeps registers and evidence organised — fridge logs, cleaning logs, incidents — so accreditation prep isn't a shoebox hunt.
Ready to Extend What's Possible?
The first 20 founding pharmacies get 3 months free, then $29/month locked for 12 months. Pharmacists join the Hub free forever.
